At Quartier Boutique, we aim to provide you with a smooth and efficient shipping experience. This Shipping Policy outlines the shipping methods, delivery times, and other important details regarding the shipment of your orders.
Shipping Methods
We offer a variety of shipping options depending on the destination of your order and the availability of products. The shipping methods available for your order will be displayed at checkout.
Processing Time
Orders are typically processed within 2-5 business days. Once your order is processed, you will receive a confirmation email with tracking information, if applicable.
Shipping Times
As we operate a dropshipping model, shipping times may vary depending on the supplier’s location and the shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: 15-30 business days
- Express Shipping: 7-15 business days
Please note that these are estimated times and actual delivery may vary due to factors such as customs delays or shipping carrier issues.
Shipping Costs
Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and the destination. Shipping costs will be displayed at checkout.
International Shipping
We ship to most countries around the world. However, please be aware that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Quartier Boutique is not responsible for any additional charges that may apply.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately at info@quartier-boutique.com or message us on WhatsApp at +41 79 262 34 34. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Restrictions
Some products may have shipping restrictions due to legal or regulatory reasons. If your order contains such items, you will be notified at checkout, and we will provide alternative options if available.
Changes to Shipping Address
If you need to change the shipping address after placing your order, please contact us as soon as possible at info@quartier-boutique.com or message us on WhatsApp at +41 79 262 34 34. Please note that changes to the shipping address may delay the delivery of your order.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@quartier-boutique.com or message us on WhatsApp at +41 79 262 34 34.